During the National Day holiday travel charging peak, supercharging services from multiple electric vehicle brands drew complaints from consumers, including BYD's fast charging that "never fully charges" and Li Auto's charging piles being accused of "double standards."

Some Byd Company Limited (ASX: BYD) owners said the brand's actual fast-charging capability falls short, claiming that "whether fast charging works depends entirely on the state of the energy storage cabinet." Li Auto (NASDAQ: LI) owners pointed out bluntly that non-Li Auto vehicles can only charge up to 80%/85%, while Li Auto extended-range models can reach 90%, and Li Auto pure electric and 5C extended-range models are given up to 95%.

In response, BYD customer service explained that the long charging time may be caused by insufficient power in the energy storage cabinet, noting that "during holidays, the number of users is relatively high, which may prevent the energy storage cabinet from replenishing energy in time." To achieve fast charging, the charging gun must reach 1,500 kilowatts of power, but the energy storage cabinet replenishes energy autonomously, and there is currently no way to manually operate it. Li Auto customer service staff said that for all power batteries, charging speed slows down after 80%, and during holidays, if charging is slow, other customers cannot charge. Therefore, during long holidays such as National Day and Spring Festival, to serve more vehicles, Li Auto adjusts the charging limits at different charging stations. Each station sets its limit based on charging saturation, generally using three standards: 80%, 90%, and 95%.

Data shows that in March 2026, BYD announced the launch of its "Fast Charging China" strategy, planning to build 20,000 fast-charging stations nationwide by the end of 2026. Li Auto announced that it has built 4,171 supercharging stations and 22,949 supercharging piles across the country.