On the evening of September 26, Ms. Wu and her relatives and friends were dining at a restaurant in Ningguo City, Anhui Province. The group had already eaten most of their meal when suddenly a loud "bang" rang out as a chandelier in the private room came crashing down, sending fragments and oil splattering everywhere. Fortunately, no one was injured.

Ms. Wu said that the owner later came to the private room to handle the situation and claimed the light had only recently been replaced, guessing that it had been blown down by the air conditioner's airflow. The owner also offered to serve two replacement dishes. "The next day was my brother's wedding, and everyone was in a hurry to finish eating and go to the rehearsal. Plus, we were startled and had no mood to eat any more. When we settled the bill, the total came to 430 yuan, but the owner only charged us 300 yuan." Ms. Wu said she could not accept the restaurant's handling of the matter and called 12345 that night to file a complaint. She believed the restaurant had an obvious safety hazard, and that if someone had been hit, the consequences would have been unimaginable.

On the morning of September 27, a reporter contacted the restaurant. The owner said the restaurant had been operating normally the whole time and stated that the light that fell was made of plastic and had not injured anyone. The owner said that in more than 20 years of running the business, this was the first time such a thing had happened, and estimated that the air conditioner's airflow had blown the chandelier down. Regarding the customer posting the incident on social media, the owner also said the restaurant's reputation had been damaged and planned to go to the police station to report it.